Shipping policy
We offer delivery across Pakistan. A delivery charge of Rs. 200 applies to orders under Rs. 1,500. Delivery is free on orders of Rs. 1,500 and above. Currently, we only ship within Pakistan.
Orders are processed within 24 hours on weekdays and are typically delivered within 3-5 business days. In case a product is unavailable, our team will notify the customer accordingly. Please note that opened products cannot be returned, so we encourage customers to review our Return & Exchange Policy for more details. Closena reserves the right to cancel any order at its discretion.
If you have any shipping-related inquiries, feel free to reach out to us at hello@closena.com.