

Shop hydrating cleansers, glow serums, moisturizers & SPF sunblocks made for all Pakistani skin types. 💛 #GlowWithClosena
FAQs
What skin types are Closena products suitable for?
All Closena products are made for all skin types — including dry, oily, and sensitive skin.
Are Closena products dermatologically tested?
Yes, all our products are tested and made with skin-friendly, high-quality ingredients.
How long does delivery take?
Orders are processed within 24 hours on weekdays and usually delivered in3–5 business daysanywhere in Pakistan.
Can I return or exchange a product?
Yes — if your product isdamaged or incorrect, contact us within14 daysof delivery. We’ll arrange areplacement or refund once we receive and inspect the item.
Are opened or used products returnable?
No, for hygiene and safety reasons,opened or used products cannot be returned or exchanged.
How can I request a refund?
Email us at hello@closena.comwith your order number, issue details, and photos (if applicable). Refunds or replacements are processed within15 business days.
Do you ship outside Pakistan?
Currently,Closena only delivers within Pakistan.
Can I cancel my order after placing it?
You can cancel your order before it’s processed(usually within 24 hours). Once shipped, cancellation isn’t possible.
Are Closena products original and safe to use?
Yes — all Closena products are 100% original, made with dermatologist-approved ingredients, and safe for all skin types when used as directed.
Is Closena a registered company?
Yes —Closena (Pvt) Limited is officially registered with SECP Pakistan under registration number 0207050.